Regulatory Matters
The Financial Conduct Authority (FCA) is the independent statutory body that is responsible for the regulation of financial services in the UK. Torevell & Partners is authorised and regulated by the FCA, no. 183210. You can check this by visiting the FCA Register at https://register.fca.org.uk or by contacting the FCA on 0800 111 6768. If you would like further information on the FCA you can access their website at www.fca.org.uk, or you can contact them at the following address:
The Financial Conduct Authority, 12 Endeavour Square, London, E20 1JN
Our permitted business includes advising on and arranging investment business, life insurance and pensions. As a firm offering independent financial advice, we select products from the whole market. We are one of relatively few firms authorised to hold client money.
Torevell & Partners’ Pillar 3 Disclosure is available here
Capital at Risk warnings
In relation to the investment services described the following should be borne in mind:
- The value of any investment and the income from it is not guaranteed and can fall as well as rise, so that you may not realise the amount originally invested.
- Past performance should not be taken as an indication to future performance.
- The information in this website is not intended as an offer or solicitation to buy or sell securities or any other investment or banking product, nor does it constitute a personal recommendation.
- The pages on this site are prepared and issued in the United Kingdom and are intended for the information of United Kingdom residents only.
Terms & Conditions
Our Client Agreement sets out the terms upon which we will conduct business with you and can be viewed here. We are transparent in our charging and operate on the basis of client agreed remuneration. Further details about our fees are available on request
Complaints
We are committed to providing the highest levels of service to you. If you have any concerns about the service you are receiving, please let us know immediately so that we can deal with these concerns promptly.
Our complaints procedure may be found here. If we cannot resolve your complaint, you may be able to refer it to the Financial Ombudsman Service (“FOS”). This service is free to consumers. Further information about FOS may be found on its website at www.financial-ombudsman.org.uk or by calling them on 0800 0234567. We will not levy any charge for complaints made against us.